Delhi Government to Organise Three-Day Welfare Camps at 42 Locations for On-the-Spot Grievance Redressal

The Delhi government has announced the establishment of three-day public welfare camps across 42 locations in the national capital, beginning Thursday. The initiative aims to bring essential services and welfare schemes directly to citizens, facilitating the immediate resolution of grievances.

Most camps will be situated on school premises to ensure convenient and easily accessible venues for the public. They will operate daily from 10 a.m. to 5 p.m. Officials and staff from key departments—including the Irrigation and Flood Control Department, Delhi Jal Board, Power Department, Transport Department, Urban Development Department, Health and Family Welfare Department, Education Department, Women and Child Development Department, and Revenue Department—will be present to assist visitors.

The camps are designed to provide a single-window platform for an array of citizen-centric services. These include applications and assistance related to Pink Saheli cards, registration and loan facilities under the Pradhan Mantri SVANidhi Yojana and Pradhan Mantri Vishwakarma Yojana, ration card services, Aadhaar registration, e-Shram cards, Jan Dhan accounts, and loan facilities for Start-up India and MSMEs. Citizens will also receive necessary guidance and support for accessing various government schemes.

Chief Minister Rekha Gupta stated that the government’s priority is to ensure that eligible beneficiaries receive the benefits of welfare schemes in a timely and transparent manner. She noted that the exercise integrates multiple welfare programmes and public services of the Central and Delhi governments on a unified platform, eliminating the need for residents to visit separate offices.

All concerned departments have been directed to actively participate in the camps and resolve as many cases as possible on the spot. The government expects that this proactive approach will significantly reduce the backlog of pending applications and service requests, while also gathering feedback to improve delivery mechanisms.

Citizens are encouraged to bring relevant documents to the camps to facilitate smooth processing. Detailed lists of services and document requirements will be displayed at each venue. The initiative underscores the administration’s commitment to doorstep governance and accessibility.