Mumbai: Birth, death, marriage certificates now in 3 working days under BMC's streamlined process

The Brihanmumbai Municipal Corporation (BMC) has announced a streamlined process for obtaining birth, death and marriage certificates in Mumbai. Under the new system, Mumbai residents can receive these certificates within three working days of registration, with the facility being made available through the ward-level Civic Facilitation Centres (CFCs).

The BMC is now accepting applications for birth and death registrations, as well as corrections, through the Registration of Birth & Death (RBD) portal at these centres. The move aims to make the application process more convenient and accessible for citizens, according to BMC Commissioner Ashwini Bhide. "The facility is provided to make the application acceptance more convenient and easier," she said.

As per the new arrangement, the name of a child can be added to a birth certificate within 15 years of the birth, and this will be processed within three working days. Corrections to marriage, birth and death certificates, however, will take 25 working days. The service also includes applications for converting old certificates to new QR-coded versions.

Citizens can submit applications online through the RBD portal at any ward-level CFC. The status of the application can be tracked using a Unique ID mentioned on the acknowledgement receipt. It is mandatory to submit all necessary documents relevant to the correction or registration requested. The BMC has clarified that the process is subject to the availability of the Civil Registration System (CRS) website, in accordance with the standard Service Level Agreement (SLA).

All corrections will be carried out under Section 15 of the Registration of Births and Deaths (RBD) Act, 1969, and the amended Act of 2023. The procedure also follows a circular issued by the Director (Primary) Health Services, Pune, and Chief Registrar, Births and Deaths, Maharashtra State, dated 18 June 2026.

For those seeking conversion of old birth or death certificates into QR-coded certificates, a separate window has been set up at the civic amenities centre. The QR-coded certificate will be issued only after verification of the old certificate in the divisional level records of the BMC. Officials have stated that the original copy of the existing certificate must be submitted for conversion, and the record held by the Municipal Corporation will be made available through the Health Department for verification.

The initiative is part of the BMC’s broader effort to digitise and simplify civic services, reducing the need for multiple visits to municipal offices. By integrating these services at the ward level, the civic body aims to bring essential documentation closer to residents, especially those in suburban areas.